Personalized products are final sale and cannot be returned.
A simple, thoughtful way to mark your place. This handcrafted leather bookmark features a double flap design so you can keep track of two spots at once. Made from full grain American leather, it’s a timeless piece perfect for gifting or everyday use.
At Holtz Leather Co., we take great pride in the quality and craftsmanship of our products. Attention to design, materials, safety, and construction is our priority. We carefully inspect each product before it is shipped and we want you to be satisfied with your order. We'll always do our best to take care of customers—our philosophy is to deal with you fairly and reasonably; we hope you will be fair and reasonable with us as well.
We guarantee our products to be free of manufacturing errors or product defects. Upon receipt, please review your order and notify us of any quality issues. If notified within 30 days of receipt of your order, we will issue a prompt exchange for the same item, or a full refund. Understandably, personalized items cannot be accepted for return, unless there is a manufacturing error or product defect. Customers are required to ship items back for returns, and are responsible for return shipping costs unless the item is defective or incorrect. Original shipping charges are non-refundable.
We want your order to be exactly how you want it! We understand that everyone makes mistakes (including us!) Please review your personalization information before submitting your order. Check initials carefully. They need to be in first, middle, last name order. Please don’t hesitate to email us at customercare@holtzleather.com if you have questions before placing your order. We cannot guarantee the ability to accept cancellations or changes to orders once they are placed, as we begin production shortly after receiving your order.
NOTE: Holtz Leather Co. reserves the right to cancel your order at its discretion should the order be deemed inappropriate for language, content or material.
If you have any questions about our policies or anything else, please don’t hesitate to contact us!